Update: WWS Shoes Steps Up and Does the Right Thing

It is not very often I take back anything I say, just ask my girlfriend.  Making it that much harder is it has to do with my most viewed blog post ever. But I am glad to do this one.

Many of you read my post about my displeasure with WSS recent shoe promotion to meet star D-Bo where I found a chaotic scene and employees giving different information resulting in me spending money and still not getting to meet the star.

I received a call from WSS this morning.  They apologized for the situation and said they learned from my complaints and will ensure future events do not make the same mistakes.

For my troubles they are sending my children personalized autographed photos and they offered us a special meet and greet opportunity with Tommy Lister when he comes to the area in the near future for another store opening.

I honestly expected a ten dollar gift card, but the company clearly does value its customers and when things go wrong, they are willing to go out of the way to correct the problem on a corporate level and fast.  I emailed them Saturday afternoon and it is Monday morning and they have already called and emailed me.

This is a brand that clearly made some mistakes, but we all do.  They appear to have learned from it and clearly wanted to make the situation right and I applaud and thank them.  I put my faith in them that their corporation will do whatever is necessary to fix any problem should they arise in the future and I will gladly spend my money with them in the future.

Now lets see if radio station 93.1 even takes the time to contact me as they have thus far failed to do so.